Privacy Policy
Last Updated: 20th August 2025
Jugendstil, SLU ("we," "our," or "us") is committed to protecting your privacy and processing your personal data in accordance with Law 29/2022 on the Protection of Personal Data of the Principality of Andorra (LQPD) and its implementing regulations. This Policy explains how we collect, use, and protect your personal information when you use the WePlay mobile application.
Data Controller
The data controller responsible for your personal data is Jugendstil, SLU, with registered address at Urbanització La Ribagrossa, Edifici Ribagrossa 1, AD100 Canillo in Andorra. You may contact us at [email protected].
Information We Collect
We collect information you provide when creating an account, including your name, email address, password, and profile information. If you make purchases, payment information is processed by Apple App Store, Google Play or Stripe; we do not store card details. Content you share within the App, such as messages or gameplay statistics, is also collected.
We automatically collect device details, operating system information, crash reports, and usage patterns. Location data may be collected if you grant permission. If you log in through third-party services such as Google, Facebook, or Apple, we receive certain profile details in line with their policies.
Purpose and Legal Basis
We process your personal data to operate and provide the App, to manage subscriptions and payments, to personalise your experience, to send you service-related communications, and to ensure security and fraud prevention. These activities are based on the performance of the contract between you and us, on compliance with legal obligations, on our legitimate interests in maintaining and improving our services, or, where required, on your consent.
Data Sharing
We do not sell your personal data. Information may be shared with trusted service providers such as hosting providers, analytics partners, and support services. Data may also be disclosed to comply with legal obligations in Andorra or abroad, or in connection with business transfers. If you make information public within the App, it will be visible to other users.
Data Retention
We keep personal data only as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by law.
Your Rights
Under the LQPD, you have the right to access your data, request its correction or deletion, restrict or object to its processing, and request data portability. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing. To exercise your rights, contact us at [email protected] and include proof of identity.
You also have the right to lodge a complaint with the Andorran Data Protection Agency (Agència Andorrana de Protecció de Dades) if you believe your rights have been infringed. The APDA can be contacted via its official website: https://www.apda.ad.
Security
We apply appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, or loss. While we strive to protect your data, no system is completely secure, and you acknowledge this risk.
Children's Privacy
WePlay is not intended for children under thirteen years of age, or the minimum age of digital consent in your jurisdiction, and we do not knowingly collect personal information from children without parental consent. If we become aware of such collection, we will delete the data promptly.
International Transfers
Your personal data may be transferred outside Andorra to countries with data protection laws that differ from those of Andorra. In such cases, we will ensure that adequate safeguards are in place, consistent with the requirements of the LQPD.
Changes to This Policy
We may update this Privacy Policy at any time. The updated version will be made available in the App or on our website. Continued use of WePlay after updates indicates acceptance of the revised Policy.
Contact Us
If you have any questions about this Policy or wish to exercise your data rights, please contact us at [email protected] or at Urbanització La Ribagrossa, Edifici Ribagrossa 1, AD100 Canillo, Andorra.